Prescription Advice
UNFORTUNATLEY WE CANNOT ACCEPT REQUESTS FOR REPEAT PRESCRIPTIONS OVER THE TELEPHONE
Online Prescription Ordering
Please contact the practice to register for online repeat prescription ordering. You will need to provide us with the email address you intend to use to log into your NHS app.
Using this service you can order your prescriptions at any time of the day or night. You will also be able to change your nominated pharmacy directly from the app.
Please order your items within 5 days of your medications running out. If you have provided us with a nominated pharmacy we will send your prescription directly to the chemist of your choice via the Electronic Prescription Service.
Paper Repeat Prescriptions
Patients who cannot use online services will need to complete the right hand side of their previous prescription and leave it at reception or post it through our mail box when we are closed. If you no longer have your paper prescription slip you can ask the receptionist to print one off for you.
Prescriptions will normally be available within two working days of being requested, however patients should note that we may be unable to issue a repeat if they need a medication review.
If you think this may be the case you should allow extra time as you may require such things as a blood test or to complete a weeks worth of blood pressure readings prior to the review. The date you are due for review corresponds with your birthday in most cases. Medication reviews are typically done over the phone and are imperative to your health, failure to have your medication review may lead to your prescription being reduced to a 14 or 7 days supply.
Dispensing Patients
If you live near the Fillongley surgery you may wish to sign up to becoming a dispensing patient. Our Fillongley surgery is the only one to feature a dispensary where you can collect your medication directly from the practice. If you would like to sign up for this service please contact the surgery.
Dispensing patients can order via the above mentioned methods or by calling the surgery on 02476 332 636 and requesting to speak to directly to the Fillongley branch.
Please allow two working days for any requested prescription to be dispensed and please be aware that Fillongley has varying opening hours so please check before you travel.
NHS POD – Prescription Ordering Service
The POD has sadly closed meaning there is unfortunately no longer any service that will allow you to order prescriptions over the phone.
If you are elderly, vulnerable, disabled, or likely to be on the same medication for long periods of time then we may be able to help sort alternative arrangements to assist you in getting your medication. Please call the surgery and request to speak to a pharmacy technician or clinical pharmacist.
NHS Prescription Fees
From May 2024 NHS prescription charges are:
• £9.90 per prescription per item
• Three monthly prepayment certificate £32.05 and will save you money if you need more than three prescription items in a three month period
• Annual payment certificate £105.90 and will save you money if you need more than eleven prescription items over a twelve month period
You may be eligible for free prescriptions, find out more here