To provide healthcare, available to the whole practice population in a variety of formats and settings which are most appropriate to the patients needs.
To develop relationships between healthcare professionals based on trust, respect, honesty and dignity.
We will treat patients and illnesses, being equally interested in the physical, psychological amd social aspects of an individuals care and treating each patient holistically.
Involve other professionals in our patients care where it is in the patients best interest.
Understand and meet the needs of our patients, involve them in decision making about their care and encourage them to participate fully.
Provide an environment which is friendly, comfortable, relaxed and most appropriate to the patients needs.
Create a learning environment to promote development of staff and services.
Carry out yearly satisfaction surveys and liase with the Patient Participation Group to take opinions from patients who use our service and with this information, make changes as required.