Appointments
How To Access Patient Care at Park Leys Medical Practice
We have three primary ways for you to access appointments at any of our surgeries.
1. Non Urgent
You can now request a doctor’s appointment or admin query through our new online system.
This link below will allow you to send the practice a medical or admin query which will be responded to within 2 working days or sooner. It will save patients sitting on the phone and speaking to a receptionist.
2. Urgent
If you wish to see a doctor please call 024 7633 2636 or 024 76 332475 between 8.30 and 18.00.
The practice operates a telephone triage system. Patients requesting an appointment will be called back by a doctor to see if the problem can be resolved by telephone. If not, an appointment will be made. Patients needing to be seen will be seen that day.
To help with our triage system the doctors have asked the receptionists to ask some basic questions about the nature of your problem so that they can book you with the most appropriate practitioner.
3. NHS App
You can now access our services via the NHS app. You can use the NHS App wherever you are, at any time.
The NHS App will not replace existing services and you can still contact us in the usual ways if you prefer.
Additional Services
Blood Tests & Vaccinations
A phlebotomy (blood taking) clinic is held every morning and a comprehensive travel vaccination service (including Yellow Fever) is provided at Keresley Green.
Times of surgeries and clinics for these services vary so please contact the surgery or visit the website for the latest information.
Home Visits
Doctors will make home visits in an emergency to patients unable to visit any of the surgeries.
If you would like a home visit please telephone before 10.30.
It is likely that a Doctor will telephone before making a call to see if a telephone consultation will suffice.
Extended Hours Service
This surgery offers appointments to see a GP or nurse in the evening or at weekends.
Patients can request a routine appointment at reception and choose to be seen in one of the eight Extended Hours hubs across Coventry and Rugby.
Monday to Friday 18.30-20.00 and Saturdays 9.00-17.00 – appointments may be at other local practices.
Test Results
If you need to call the practice to collect test results, please call after 12pm.
Reports and Questionnaires
If you have a form or questionnaire that a GP needs to complete for you, please bring the form to reception and ask to speak to one of the secretaries.
The secretaries can let you know the time frame for the completion of the form and advise you of any necessary charges that may be incurred.